Fort Kinnaird Midlothain, United Kingdom
N/A
+441313415256
Superb experience from frontline to senior management, polite, friendly, messages always get through, calls always responded to. The thread of fantastic customer service is maintained at all levels.
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What I wanted to do was to walk into showroom and take some pictures. What happened is a nice lady named Lauren Kettle came up to me and said go ahead and take all the pictures you want, also she gave me a couple of Ferrari umbrellas and Ferrari pins and even let me sit in a Ferrari. I just wanted to say thank you to Lauren, So THANK YOU. I will never forget my experience at Graypaul Edinburgh Ferrari.
The incident with my car was dealt with extremely well. The Service team , and the Service Manager in particular were very efficient and returned the car very quickly
A very enjoyable experience! All the super cars under one roof so that making my decision was easy . They make dreams become a reality . Thanks to Dominic and his very knowledgeable team .
Superp great service Elite driving Steve and Davie and boys Superp
Fantastic cars, I would buy one if I had the money
After having collected a California T from Graypaul Ferrari Edinburgh only a month ago, I didn't expect to be collecting a beautiful F12 in TDF Blue so soon after. The service and customer treatment provided by Harry Wallace were exemplary once again, and despite the social distancing measures which were in place, the experience was still very special.
My experience was with Bentley, not Ferrari. Very positive as always. Great customer service.
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