Fort Nelson, Canada
4503 50 Ave S
N/A
+1 2502335025
So when I arrived after confirming several times with the phone agent that I was getting a pet room (has to be first or second floor) I arrive and find out he booked me a room for the FOURTH floor. Thank goodness for the desk clerk! She was so kind and caring and got me into a first floor room. You should be glad with the desk employees but the phone reservation center needs work!
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This hotel is the best of the best in Fort Nelson. While noting this is a midscale segment hotel and there is nothing luxurious about it, it has all the amenities you come to expect nowadays. Complimentary breakfast, complimentary wifi, and a swimming pool. The rooms are comfortable and do what they are meant for - sleeping. The property is right beside the Boston Pizza for all your other meals. Service was great and the property is part of the great Wyndham rewards program.
Because there had been no business because of the pandemic there was no amenities in the room. They had to resupply after we had checked in. The TV didn't work either for the longest time.
We were required to stay here during our transit through Canada to Alaska, and while Covid times make things challenging there are successful and unsuccessful ways it can be handled. This location was VERY UNSUCCESSFUL. The price is not cheap and they provide No service other than a bed to sleep in and staff with a hateful attitude. We were refused the “continental breakfast”because we didn’t provide our order the night before ( which we were not told we had to do). We were given two tiny towels and refused additional. We were then told we needed to empty all our trash cans and remove all linens and towels and place them in bags outside the door for someone to pick up as there is no cleaning services. They did not even provide disposable cups for a bit of water, soaps, shampoo, none of the basics found in even a one star motel. We have stayed in a couple hotels during our travel to find work during Covid and NEVER have we paid so much for so little service. The experience only made worse by the unfriendly, unhelpful, confrontational staff. We will not only NEVER stay here again but will never stay at a Super 8 now or after the world recovers from the pandemic.
This is a very nice Motel. The swimming area is one of the best I've seen. Weight room was clean and up-to-date also. They have a hot breakfast that was very good. Staff was very polite and helpful. And for all of you motorcycle riders out there they even gave me a towel to clean off my bike after it rained :-)
A reliable place to stay in Fort Nelson, but the bathtub could use a little more cleaning. Ask for cups at the front desk if you need one - there is none in the room, no coffee machine either.
I really like this hotel, tons of room for parking a truck and trailer, good service and a nice pool. But they really need to sort out the tv situation, the list of channels isn't even right and there's no way to tell what's coming on.
Picked for the pool, kids were really happy with it and the slide.
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