Fort Worth, United States
1250 8th Ave
N/A
+1 8179229968
Online care
Toilets
Wheelchair-accessible toilet
AWFUL CUSTOMER SERVICE! I've been trying to make an appointment for WEEKS. I am about to make a formal complaint to my insurance company. This is absolutely ridiculous. I refuse to have to go elsewhere that is further to get the services that we DESERVE!
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Absolutely awful. I’m sure the Drs are great once given the chance to actually get an appointment and get anything done! I’ve been trying to schedule a biopsy for 3 weeks now and nothing! Every time you call the office they’re so rude and have the worst attitude, and you never speak to who you need to speak to it’s always “I left a note and they’ll call you back”. Looking for a new Dr now, clearly they don’t care about my health.
First visit was not impressive. Service for the patient, very unprofessional. There telephone etiquette is Awful. The system to speak to anyone is ridiculous. You wait on line with a \someone will be with you\ for more than 3 minutes, only to be sent to a leave a message. Expect a call back, NO. I have tried for three days to get a call back. How's minding the office??????
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