Ramin Shirvani
A quick recap of the process it takes to get a new vehicle. I met with a sales man, named Shelley, that was super nice and down to earth. I tried to negotiate a price with him on a vehicle, but he always needed to review with a manager, which makes me wonder, why can't I deal with the manager directly. Once you agree on a vehicle, and if you are financing through the dealership, you will then be shifted to the Finance Department.
Personally, I never got the ability to review the final numbers with the sales team and was directed to the finance department and they weren't too pleased with the sales team, thus shows a little disorganization. Ontop of this, when I asked to review a full itemized list of charges from the beginning, they noted unfortunately, not till the very end, is that possible, of them trying to sell you as much as possible. I kept asking questions, what is this charge, what is that charge, and what are the final details, the finance person(forgot his name), asked me what was I trying to accomplish. I noted, I just wanted to make sure I am as detailed oriented as possible... Made me chuckle, that not too many people try to see every detail...
AND WHY? Because eventually I found that there was roughly 1k dollars missing from the discount off the vehicle. Both persons seemed super nice, and I am not sure if it was done in dishonest or an accident, but Make Sure You check ALL DETAILS, before you sign anything!!! They did correct the mistake, and I had no other issues with them. But I could have easily walked out of there missing 1k,and no matter who you are, that is not satisfactory business, no matter how good your team is...
Otherwise, Just make sure to review all aspects, and you should be good.
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