Frankfort, United States
1300 US-127
N/A
+1 5026611130
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I really got some bargains plus outside decor. There were alot of beautiful pieces for outside.
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New store, clean, staff was helpful with purchase of new mattress. Signed up for their rewards card and received 15 percent off my purchase. Positive experience all around. Thanks.
Super friendly staff and super helpful in finding what we were looking for.
No way to santize shopping cart on arrival. I had to purchase my own sanitizing wipes to wipe cart down. When we checked out I explained to cashier what happened she didn't say anything. I've been going to Big Lot for years she couldn't put my phone number in correct then said I didn't have a award card. I like like the old store better
Big lots in Sheepardsville sold me a couch that was to be delivered to the store the following week. A month later and still no couch. I called and they admitted they screwed up. I got my money back and got my couch in Frankfort at big lots. It was a big head ache. Took hours of my time to fix the screw up.
I purchased bedroom furniture 3/13/21 and when I took it out of the box it was damaged. I paid over 1400 for garbage, well I went and exchanged it. Once I got there the shift leader explained thats she didnt have that kinda money and wasnt sure if she had the furniture set either. I said I called the night before and the assistant manager said they had 2. She said I know we have the dresser but not sure about the night stand. I said well can I exchange it for a different kind of furniture for the same price she said no. So after she checked the stock room she had my set. Needless to say it was a terrible experience and my bed still isnt the greatest. I paid 120 delivery fee and waited half the night. I wont buy furniture from there anymore..
Customer Service was great! Found a street fighter arcade game for a deal!
The store was very clean very well-stocked and the girl that waited on us was very nice and pleasant
Deli
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