Franklin Park, United States
3950 Mannheim Rd
N/A
+1 8476781234
Wheelchair-accessible entrance
Been using this place for years, but no more. The last time they kept texting me and calling me while on vacation asking when we were returning. Once at 4 am. Last weekend we showed up at 1 pm, the time we booked for. Noone was there. Just a number to call. Guy said he would be right there. He wasn't and we had a plane to catch, so we left. We will look for something more reliable.
like
This place is not very pleasant to look at but they get the job done. The drop off was efficient and we were quickly off to the airport. On our return trip we were picked up within the established time and our car was up front and waiting when we arrived at the lot. The price is very competitive. The car was in good condition and the milage was the same number as when I left it.
I have been parking for 3 years, always good service, never any issues, very low rates, never waited more then 10 minutes for pick up, friendly staff. they also wash your car , if you order it. They can deliver you car to the terminal for 30
I made an online booking (about 10 was debited from me) for 3 am to leave my car with them. but at night I got a call and was told that they start work at 3:30 in the morning. billboard have information that they work 24/7. it turns out that this is a lie. ok i arrived at 3:30. but at 3:30 the office was closed! I waited for them for 10 minutes, called their phone, but did not receive an answer. these guys don't know how to work! in the end I left my car for 10 days with their competitors opposite, where people know how to work
Worst, worst, worst. Please pay a little more money and get yourself some where secure. We left our car with quarter to full gas and got back and found it to be like half. They made us wait an hour in the airport and when we ended up getting a lyft. We came back finding the guy sleeping in the store. Very unprofessional and careless. I wish i would've paid a little more and not had to deal with any of this mess. Hope they realize that business is not about providing your LOT its the service that people pay the money for.
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