London, United Kingdom
29 Narrow St, Limehouse,
N/A
+44 2077911777
Very unprofessional service. They always try to keep from deposit and take actions on their own even without relaying the message to the actual landlord. In two instances on the same property they did not transfer the request for my rent to the landlord and said that he rejected the offer for renewal and when I contacted the landlord, they said that they have not been notified about my request, only that I wanted to leave. Please be aware of these guys, check other REAL reviews and avoid at all cost. Really really bad agency that tries to profit at the expense of both landlord and tenant. Opportunistic, unprofessional and rude on communication. So sad that I can not give them 0 stars rating.
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Hungry for a little bit of money. Lied for a little bit of money.
I've been living in a property managed by Franklyn James for just over 2 months now and I have been impressed with the level of service this company provides. Antony Cope was upfront, frank (please excuse the pun), and enthusiastic and helped myself and my flatmate set up in the flat. Gary Adkins then took over after we had fully moved in and has been attentive and quick to respond to any issues that we have had. Would recommend Franklyn James in a heartbeat!
I have been a customer of Franklyn James for four years now in the capacity of Landlord. They have been a pleasure to deal with always efficient, courteous and friendly. The service when tested has delivered, if there has been problems within the property thereby giving any Landlord peace of mind that the relationship between landlord and Tenant will be protected.
As a landlord with multiple properties in the South east region, I can honestly say that Franklyn James has one of the best letting management team (lead by Lee and Gary). I can trust them fully in managing my property and always provide me with competitive quotes when it comes to repair and maintenance. Excellent service all around.
Deli
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