Fredericton, Canada
389 St Marys St
N/A
+1 5064588640
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I had taken my RZR in for what I thought was a quick fix. But supply chain issues in 2020 changed that. As it turned out, my machine was there for months. No harm, no foul, it's the pandemic. I hadn't taken all my tools and gear off as it was not supposed to stay. What I am very happy about, is that All my things were still on the machine after being there that long. Thank you very much to all the staff!!
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Very nice people to deal with , very down to earth ... need help on the messager side on Facebook tho , no response to a sale ...
I brought my snowmobile in for servicing and checked that everything twas in working order before going in. I had fogged the machine and loosened what I had to prior to summer storage. Everything was fine before bringing the snowmobile in. My uncle dropped the sled off for me and I picked it up after work. When I got there they had changed my carbides without any notice. When I went to load the snowmobile in the truck, the electrical starter wasn't working. It was working fine that morning. I'm unsatisfied with the service I received. This is also the first time I feel the need to write a bad review.
Fantastic customer service! After making a half dozen attempts to contact a sales representative at a competitor and not hearing anything back I took my business to Hawkins Equipment. John and Shane were fantastic to work with. They were quick with responses to questions and very helpful. After only a couple of interactions, I've purchased my vehicle from them instead. It's amazing the difference in customer service. Hawkins takes pride in their interactions with their customers.
I had a great experience purchasing my 2020 850 from Jim. Very quick and easy purchase, showed up to do the paperwork and loaded my sled!!! Thank you for all the help and great customer service!!!
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