Fredericton, Canada
1165 Smythe St
N/A
+1 5064527777
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Not a great experience at the Fredericton Midas location. Initial appointment made for 10 a.m. on a Friday for a 4 wheel alignment. Car not taken in until 10:45 a.m. After 10 minutes on hoist, I am informed that left rear upper control arm needs to be replaced. New appointment made for 10 a.m. following Monday. Called by Midas early Monday morning to change the appointment to 3:00 p.m. I watched the entire time the car was being worked on and with a very slow moving mechanic, the control arm was on, and the wheel put back on in 33 minutes. Midas was going to charge me for .75 hrs., however, after being informed of my noted time, it was changed to .5 hrs. The car then goes into another bay for the alignment. When done, I am informed that the battery had died due to the brake lights having to remain on. All the electrical setting had to be re-set with no assistance from Midas. First time I have ever experienced this happen, and I have had a lot of alignments done. When I asked for the alignment diagnosis report, I was told the printer did not work. I was told the same thing 2 yrs. prior to this when I had an alignment done on another car. My other car will be booked for an alignment within the next couple of weeks. It won't be at Midas.
like
Great service and reasonable price!!
great service, honest on what is required, fair prices and appointments are efficient - car gets worked on right at your appointment time unlike the dealership where my car was there 5 hours in queue for an oil change. have had minor and major work done here and it has all been great. also, there is a cute golden retriever in the back! highly recommend this place.
They are always so friendly and make every experience as positive as possible. Great knowledgable staff. Ever since the car dealership cost me hundreds of dollars only to end up still left with the issue. I was at a loss and thought what the hell and took my vehicle to them. They were able to diagnose the problem within 15 minutes. I was overjoyed that they found it and they were able to get me in for repair that same week. Also when they say you're appointment is at a certain time you can be sure it will be within 15 minutes of said time, every time. the people here give you that tight community feel and go above and beyond even the midas standard.
I went to Midas for an MVIas my regular shop is far away and couldn't get me in in time - they said I needed new rear bushings and tried to get me to pay them money to remove legal window tint. I had also asked them to check my fluids, they said my power steering was a bit low but nothing to worry about. I took my car to my regular shop for the repairs and they said that I did not need bushings, my car passed MVI with flying colours. What my regular shop did tell me though was that whoever did my last oil change did not replace my filter properly and that my car was leaking oil - they replaced 2L of it. Midas had done my last oil change - they could have wrecked my engine and then didn't bother to double check even when I brough the leak to their attention.
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