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NAPA Auto Parts - Freeport Auto Supply Inc

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Freeport, United States

napaonline.com
Auto parts store· Trailer supply store· Truck accessories store· Auto parts market· Car accessories store· Car battery store· Car repair and maintenance service· Motorcycle parts store· Racing car parts store· Tool rental service· Truck parts supplier

NAPA Auto Parts - Freeport Auto Supply Inc Reviews | Rating 4.2 out of 5 stars (5 reviews)

NAPA Auto Parts - Freeport Auto Supply Inc is located in Freeport, United States on 1689 S Hance Dr. NAPA Auto Parts - Freeport Auto Supply Inc is rated 4.2 out of 5 in the category auto parts store in United States.

Address

1689 S Hance Dr

Phone

+1 8152356164

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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K

Kip Cherney

Keep your receipts if you have a warranty on anything even if it’s a year warranty. They keep no records like the other auto parts stores

G

Gerald Heeren

Very helpful staff. Friendly.

T

The Baums

Drove 20 miles to help a friend who recently moved to Freeport get her car started in below zero temps. We were able to jump start it, but the battery wouldn’t hold a charge. It was a Napa Legend Battery, less than a year old. We went to Napa in Freeport to have it tested, it was bad. One problem....the battery was originally purchased while in for service at a Midas service center approximately 100 miles away. Our friend was told she would have to go to Midas to have this taken care of. Then Tom ( the store manager ) stepped in and asked a few questions. After finding out what the scenario was, Tom directed his employee to force the return of the battery under warranty through the store. Tom and crew were extremely helpful, and a true blessing to someone who has been going through some really rough times as of late. Keep up the great work guys! Excellent experience!

T

Terry Tipton

Friendly helpful service

K

Ken Groezinger

I will never return to this Freeport IL. store off of S Burchard ever. Today I took in a 9006 Halogen Headlamp I purchased on April 5 2016 at the NAPA store in Mt Carroll IL. as the original headlight decided to work and I also notice I have 1 of a 2 pack I purchased before in my trunk. The Freeport IL store would not return it and I had the original receipt from the NAPA store with me I would even have paid a restocking fee it need be. The Mgr. said the store receipt did not have enough information on it to return it. While waiting for the salesman to talk to the Mgr. I noticed many rows of items in the store for sale like Sea Foam with no prices on the item or the shelves. Who in their right mind would purchase anything without a price on it? I would attach the NAPA receipt for you to see if I could. Freeport is not customer friendly.

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