Freeport, United States
152 US-1
N/A
+1 2078652822
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
If you're in a rush and want to be treated with respect don't go here. I stood there waiting in line for 10 minutes as two workers had a casual non-relevant conversation with another customer and then I was given an attitude.
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Napa isn't what it used to be. The quality of their customer service matches that of their equally sad parts. Totally padded reviews. 4/12 A canned, copy and paste response from the owner? Spare me.
I ordered 7 quarts of Pennzoil Ultra Platinum 5w-20. When I went to pick up, Napa guy tried to give me 5 quarts of Pennzoil Platinum and 2 quarts of Ultra Platinum. He literally argued with me that they were the same exact thing. Then sold me the wrong filter wrench.
Just left the Napa auto store in Freeport Maine and they were exceptional. Very knowledgeable very helpful and they went out of their way so the customer service was just excellent thank you and I'll be back in the future
Why do I shop here? Friendly and knowledgeable staff, good prices for quality after market parts and supporting a local business.
Refused to honor warranty on part that was less than two weeks old.
Consistently the best service and knowledge of all things auto in the area. This crew knows their stuff, are constantly polite and have helped me out countless times. I strongly advise anyone in the area to make the Freeport Napa their 1st stop when dealing with their vehicles.
Tyler was extremely helpful. The part I needed was difficult to find so it took awhile but he was very patient.
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