Fresno, United States
3036 E Malaga Ave
N/A
+1 5592669933
Have had service for over 17 years. We have monthly service but have also had pool equipment repair. They are helpful to assist if we have any problems. Great company. Great service.
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Although nice people they truly do not have their act together at Fresno Pool Chlor! DO NOT waist your time and money with this company. We went an entire summer paying this company while looking at a pool green enough I couldn't see the shallow end...We had NUMEROUS \technicians\ (I use that term very lightly) come out look at the pool and yet they all had the same answer...they broke a brand new seal on a brand new pump(they fixed it after trying to convince me the pump was bad (it was 30 days old at the time). They stripped the retainer nut on my pool filter and continiually told me to add my own chemicals on top of what I was paying them for( way to much...there are better lower priced pool companies out there). Call the office and they dont know what's going on in the field...call the filed techs and they tell you they will call when they get back to the office...this is obviously a small new company that has a lot to figure out and in the mean time you will have a green pond in your backyard. DON'T waist your hard earned money or more importantly your time with Fresno Pool Chlor...Our family will never get last year back and the time we missed swimming in our NOW (that Pool Chlor quit on is right before summer) beautiful pool.
Started with Pool Chlor when we bought a house with a pool they had already been servicing. Their first visit they explained different pool care details, made suggestions and helped me understand how to safely handle the equipment, no charge. When I needed to do maintenance on my filter I had them do it but I wanted to observe so I could learn. The technician was more than willing to answer all my questions, explain what he was doing and give me great info for next time. He helped me realize I didn't need to replace my vacuum, just a few parts that he had right on his truck. They visit twice a month and even if I have to call the office I get great service and help. I trust them entirely, they call before coming if I ask and they always make sure the gates are closed in my yard to ensure our home is secure. Glad we got connected with them.
Good service. Punctual. Thanks to them my swimming pool always is clean and ready to have fun.
Had there been a zero star I'd give it to them. Everyone is welcome to come see my pool or I can send pictures. They say they repair things and charge for it but they don't repair. Pool looks worse when they took over. Complaints to management go nowhere. My jacuzzi is now a mosquito filled dirty water pond. DO NOT USE and contact me for pictures.
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