Fresno, United States
645 E Shaw Ave K-4
N/A
+15592259406
I just got my ears done today! The lady I talked to was extremely nice and went over everything. The actual piercing was very quick and didn't hurt much at all! There was no complications and it went very smoothly. I really recommend coming here! It's great!
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They were nice and did both piercings at the same time for us but they did my top ones not even, so very disappointed with that. Plus they made me believe it was fine that it was because the earrings needed to be pushed back later.
Here is the best little Jewelry place in Fresno great service because guess what you will see me making customers very happy.Come on in ask for Sandy I will surely give you a great buying experience. We also do ear piercing. Call ahead and schedule an appointment we will get you in and out.
Upon arrival the customer service was less than satisfactory. I wasn’t greeted until having to stand at the counter for 5 minutes clearly annoyed and then I was acknowledged. I had to wait a total of 20 minutes before I could look at nose rings because every employees back was turned away from customers. I purchased a 14K nose ring and the stones fell out literally 3 hours after my purchase. I was actually purchasing a new nose ring due to the previous one from this company broke in half literally 4 months after purchase. I’ve had better quality from Walmart. I paid 80 for one NOSE RING which seems like price gouging is a big thing here being when compared to my last purchase of the same nose ring was significantly different! I will be returning and will never purchase from this shop again. Absolutely horrible experience and quality of jewelry.
Pagoda, I got played. Idk what games you're playing at with this quality. 70 for a ring with surprise hooks just to put it on and snag a hole in my shirt. Metal also bends as I slide it on my finger or clench my fist. Like taffy. Taffy. Honestly, I've had better rings from a quarter machine that dont snag my clothes and dont bend out of shape when I squish it with light pressure. 0/5 stars. I'm heated.
Just don’t go there. Rude cashier yelled at me in front of her manager and other people. I was embarrassed. I went alone to ask for help, there was a woman that was being helped before me, so I waited patiently. After they were done helping her, the cashier came to me, but I guess she thought I was done and didn’t have anymore questions, but I still needed help. She just walked away assuming I was done, and went on to the next customer. It was so crowded, that I couldn’t approach her to tell her I wasn’t done, and i didn’t want to waste another 15min again waiting for help, there were so many people there, so I unfortunately had to yell to get her attention. All I said was”excuse me, I’m not done” You know she said to me? “Don’t talk to me like that, I’m not going to help you.” Wow. I said “I’m sorry I wasn’t done, I waited patiently just like everyone else did” but she just stared angrily at me with an attitude look on her face and looked away. I was beyond humiliated by her treatment of me, so I asked for the manager and she was actually a bit more patient with me. She did answer my question, it was only one last question that I needed help with to pick the right jewel. I did tell her about the issue with the cashier, and she did apologize, but she didn’t seem concerned. As soon as I got the jewel that I have been wanting, I never returned. I have no interest in jewels anymore. It takes so much time to gather information, and to look for and find the right jewel, not to mention the price you pay if you want quality jewel. All that time and money that I spent, only to be treated that way, not worth it. Ruined my experience.
I don’t post reviews all too often, and everyone was professional with me but Ronnie, so 5 stars with Piercing Pagoda (thanks for the couple of jewelry pieces, but I had to write a review concerning his ill tempered mannerisms. I understand that we’re in a pandemic, but I’m still a customer.
If I could give ZERO STARS I would, I wasn't given a chance to be a customer. There were 4 employees in the little kiosk, one was helping a customer and one was helping him. (I'm ok with that). 2 were standing at the center counter back to the customers, heads down looking at their phones. I stood there waiting to see if they noticed me. Nope. I walked away and came back a few minutes later to see if things changed. Kind of. This time one was helping a customer and the rest were standing huddled together while they tried on rings to see how they looked on them. I stood and watched and walked away. They didn't deserve my money. I'm disappointed because I knew what I wanted, but they didn't care to help.
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