Frome, United Kingdom
1-2, Market Pl
$$
+44 1373473935
N/A
In-store shopping
Wheelchair-accessible entrance
Had to go to Frome to visit a family member because it was their birthday and thought I would pop in here to get a card but was made to feel very unwelcome by young female assistant because I had never been here before I needed the walk around the shop and noticed almost instantly that she started following me around the shop so after 5-minutes I approached her and asked her what the problem was she said no problem and I go OK so why are you following me around the shop. She wouldn't answer me so I can only presume from that that she was accusing me of going in there to steal so I told her that I wanted to make official complaint against her and ask to speak to management so the manager of the store came out and he pretty much dismissed my claims and fobbed me off well if he thinks this is the end of it it definitely isn't will be making official complaint to head office. Definitely won't be recommending this branch of WHSmith to anyone unless you want to be accused of being a thief
like
I think, in a word, it would be best described as 'outdated'. It's expensive, dark and the staff are usually too busy to help, so direct you to the self service tills. Which do not properly, so the staff spend half their life walking backwards and forwards trying to fix it. Having said that, the rage of books and magazines are really good. :)
It is what it is but staff always very friendly and helpful
Excellent staff so helpful and friendly
Very local. . Good service
It is what it is.If you've ever been there thats what it was like.
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