Front Royal, United States
260 Crooked Run Plaza
N/A
+1 5405511818
DeliveryTakeawayDine-in
Good for kidsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodQuick bite
I heard this store was under new management, so I decided to go in and see if there where any changes. I was very pleased to see that the store was clean and well stocked. I got a coffee, and they have new machines from the last time I was in there. These have a touch screen and brew fresh coffee to order. I got the Brazilian dark roast and it was very good. I also ordered spicy chicken tenders, potato wedges, and the waffle roll. The chicken was cooked through but still moist and juicy with excellent flavor. The potato wedges were delicious and the waffle roll was really tasty! I highly recommend the Chesapeake dip to go with your chicken tenders. It’s old bay flavored! All in all, massive improvements, I will stop again in the future.
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You place your order and pay and wait while the employees talk amongst themselves and after 10 minutes you finally get acknowledged and the other half of your order is 5-7 minutes left til its ready. Dont even get me started on the rewards program which the manager didnt seem to have a explanation for why i cant redeem anything . Im just gonna get lunch elsewhere or across the bridge in town
Employees lack customer service skills which is important when you deal with the public. I stopped there to cash in a few winning lottery tickets. I was at the counter when another customer stepped in line behind me. She was offered to use the new self check out stations, but declined stating she wanted to buy cigarettes. The cashier told her he would get what she wanted AFTER he waited on me. So instead of taking care of my lottery tickets, he went to the cigarettes and got what the other lady asked for. Seriously? I walked out. I will never go back to that particular store again.
The food is great but when it comes to customer service, that’s where it’s not great. Very rude and disrespectful.
Very clean and convenient. Gas prices were very comparable to the other stations around. Inside, the staff was friendly and welcoming. Their made to order food is pretty good, especially the Mac and cheese.
90 octane ethanol free at a fair price and the best fried chicken I've had in a long time, crispy on the outside and moist and tender on the inside.
Nice staff, very busy store. Their chicken is cooked properly, very tender. But....DAMN!!! Is it salty!!! Good lawd! Takes your breath away! Had to peel the skin and toss it. It was wonderful after that.
Stopped through as family member suggested great place to eat along travel, last time in Virginia food was good and service was great, at 8:30 a.m. the chicken looked old and fries looked as though sitting all nigh, when I asked for fresh chicken, older woman working the counter was annoyed, rude and acted as though she was the one paying or purchased the chicken. She went on telling the cook, “she said she’d wait”, meanwhile touching everything with the same gloved hands she touch food with. 1st time was great experience, 2nd time food was nasty and old just like server. Won’t eat here again.
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