Fréthun, France
N/A
$$
Used it a few times and never had a problem
like
Same service as normal, queues for no reason, incompetent staff, (tell you tarpaulin damaged on trailer) so you must go on Breda carriages, yet i climb up an no damage at all, so missed 2 earlier trains, was late for delivery, so won't now get tipped til following day.. you would think this is a new business the way it's run and not an established business of 20 odd years..
Easy to book, smooth check in. Pet friendly reception. Nice duty free shopping and places to eat. Clean toilets. Super quick to get to UK
Passport control decides to do a full check on both buses one after the other forcing the second bus (us) to miss the train effectively adding 2 hours to the journey. Don't tell me this is fast travel! There's no facilities here whatsoever. It's like the world forgot about Eurostar! Heck the French "gare" are much better for tourists and passengers than this sorry station. It looks like a ferry terminal, it should look like a modern airport.
Hit and miss. Throw a 6 too start service. Sometimes really straightforward as it should be. But get something go slightly wrong and the whole system soon descends into chaos and delays. As a freight driver you are treated like cattle nothing more than 2nd class citizens at best. I hate the train I have the service but it's very much a necessary evil.
Over the years we have used Eurotunnel once a year and sometimes twice. The service they offer is usually very good, I cannot say excellent because today they messed up the departures board and failed to call our (and lots of other people's) crossing letter. Which sadly led to confusion and delays with no explanation offered. So we are still sitting here waiting on the train for it to depart, who know when or how long this will be. Come on Eurotunnel, you can do better that this.
Very poor service with a 4 hr delay with no explanation other than 'we are dealing with an incident'. Prices are extortionate in the terminal (captive audience) and the facilities cannot cope with the amount of people who were delayed. Not a pleasant experience
Very fast nice personel and depart on time
Deli
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