Gainesville, United States
3880 NE 39th Ave
N/A
+1 8664342226
Wheelchair-accessible entrance
Great customer service and they let you use debit card!! I'll use them from now on!!!
like
I always choose Dollar when I want to rent. They are affordable, they give me my military discount, cars are always clean and I always have choice of newer, nice looking cars! Ive rented from them the last few times and have not been disappointed at all! Im very picky with what Id like to drive, and each time, Dollar had something real sporty/sexy/new/affordable for me! And when the other rental places couldn't deliver, Dollar had me in and out in minutes! Oh, and the staff are nice too! If no one is at the desk, its probably because they're taking special care of the cars to put customers in! Thank you Dollar! Yall always come through!
If the option for ZERO stars was available I'd definitely give that to this company. Nothing good to say but they take and take unnecessary amounts of money from our acct, and never give us a good reason why. Had us wait A MONTH for our deposit and still no explanation why. Everytime i call customer service they hang up after and hour hold. I am never ever renting from this damn car place again.
First time using Dollar Car Rental and now I see why they have bad reviews. Made a reservation for 3:30 pm. Nobody was at the desk until 3:50. At 4:00 I was told it would be 15-20 minutes for the car to be ready. Never again will I use them.
The girl Jalen working on Tuesday 12/29 @ 430 pm hung up on me because I caught her In about 4 lies! What a joke of a company, use somebody else! They’ll hold your security deposit and hang up on you when you try and retrieve it
I Rented a SUV and someone had smoked heavily in the car, the smell was overwhelming,the longer I drove it the worse it got. I was told to call the 800# if I had any issues, so 10 minutes on hold to be told to call the road side assistance number for Dollar, they would come to me and clean the car. Was on hold for almost an hour and was disconnected. Not what I would call "good service". Never did talk to someone and had better not be charged for the smokie car!
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