Search Icon

Kay Jewelers

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Gainesville, United States

stores.kay.com
Jewelry store· Diamond dealer· Gift shop· Goldsmith· Jeweler· Silversmith· Watch repair service· Watch store· Jewelry appraiser· Jewelry designer· Jewelry engraver· Jewelry repair service

Kay Jewelers Reviews | Rating 4 out of 5 stars (8 reviews)

Kay Jewelers is located in Gainesville, United States on 6419 W Newberry Rd Suite D-10. Kay Jewelers is rated 4 out of 5 in the category jewelry store in United States.

Address

6419 W Newberry Rd Suite D-10

Price range

$

Phone

+1 3523318466

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
Write review Claim Profile
N

Nancy Ellen

Horrible experience. Tried to talk to staff about a piece of jewelry for my granddaughter and blew me off. Rude staff and told me to go to their piercing store or online. They were shutting down for lunch break and closed gate as soon as they dismissed me. Would not even discuss options with me. Won’t go back!

G

George Chapman

Definitely don’t recommend... rude service and not very organized they gave me the wrong size ring after I ordered it 2 days before I picked it up then said it would take 2 weeks to re size it just to find out it’s been 2 weeks and they haven’t even shipped the ring yet to be resized then when I call about the ring they hung up on me twice.

J

Jacob Combs

Previously went in to look at engagement rings at this location with my now fiancé. The 2 associates threw about 20 rings at us in under mere minutes without trying to get a good feel for who we were or what we were looking for. After that whirlwind we didn’t even remember which ones she liked because there were so many so quickly and the workers also didn’t keep track of the one she liked

C

Cassie Perez

I love seeing all of their faces. Not a day goes by I don't think of Kay Jewelers in the Oaks Mall. BEST Kay store I've ever been to.

T

Terri Pagliuca

We had the best sales lady ever, she knew exactly what we were looking for and was very knowledgeable all about it did not leave out any details of the policies returns and insurances she let us know about the sales and everything involving purchasing the rain thank you!

B

Breezy Paintiff

I want to say this was my absolute BEST experience at a Kay Jewelers ever. I always feel a bit bad because I bring all my pieces in at the same time for cleaning and inspection. Which is about 10. The lady was wonderful and got my jewelry box organized so next time I came in all my pieces were in one place instead of under different accounts. Took about an hour but she cleaned all my pieces and inspected them. One ring I knew needed sent out since it had broke. The other 2 necklaces she tried to clean for me but couldn't get all the tarnish off. Ended up sending 3 of them out {no warranty on those pieces}. She was absolutely wonderful!

R

Ryan Compton

Nathan and another gentleman who’s name I did not get were a great help. I had been trying to track down a specific diamond tennis bracelet for my wife online and I had issues with online support for a couple of days. Within 15 minutes they had the specific item ordered and en route to be delivered to my home next day. I could have saved a couple of hours by just walking in and speaking to them. Good customer service, understood I didn’t want to spend an arm and a leg, and gave a good selection of in house items that were awesome/in my range, just not the specific one I wanted to purchase. Will come back and purchase again.

S

Scott Mullikin

Great service. Wonderful people.

Top 10 companies in Jewelry store category

Close