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Garcia Volkswagen of Santa Fe

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Santa Fe, United States

volkswagenofsantafe.com
Volkswagen dealerAuto parts storeAuto repair shopCar dealerCar leasing serviceCar repair and maintenanceChauffeur serviceUsed car dealer· Volkswagen dealer· Auto parts store· Auto repair shop· Car dealer· Car leasing service· Car repair and maintenance service· Chauffeur service· Used car dealer

Garcia Volkswagen of Santa Fe Reviews | Rating 3.8 out of 5 stars (8 reviews)

Garcia Volkswagen of Santa Fe is located in Santa Fe, United States on 2560 Camino Edward Ortiz. Garcia Volkswagen of Santa Fe is rated 3.8 out of 5 in the category volkswagen dealerauto parts storeauto repair shopcar dealercar leasing servicecar repair and maintenancechauffeur serviceused car dealer in United States.

Address

2560 Camino Edward Ortiz

Phone

+1 5059132950

Service options

In-store shopping

Offerings

Car washOil changeRepair services

Open hours

...
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M

marie fleur

My initial contact was ok, I purchased a service contract, road hazard and tire warranty for 4,500, and was told I could cancel at anytime. I decided to cancel 16 months later, filled out the necessary paperwork. That was Nov 2020. I was told I’d see a refund check with in 8-10 weeks. It’s now been almost 5 months. My phone calls don’t get returned. I’m so frustrated and angry at this point, I would highly recommend driving to Albuquerque for any new or used vehicle. Yuck, yuck, yuck.

D

David Gibson

We were treated very well by Chris and the folks here. A wonderful experience!

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Kevin Heineman

I never leave reviews, but my experience with everyone at Garcia VW was so amazing. They were so helpful and did an amazing job on a recall and 20k service for my Jetta. I dealt with Anthony and Oscar and they couldn’t have been more accommodating. I’m from out of town, so was a little stranded. It was amazing that Oscar was able to give me a ride both ways, was really super helpful. Oh and on top of all that, gave it a nice wash to boot!

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Tristan Karns

My wife and I have taken our 2015 VW Golf TDI to the Santa Fe service center very regularly for routine maintenance and this isn't the first time I've gotten a bad taste in my mouth. We dropped the car with them early for an 80k maintenance due to a grinding noise when braking. They performed the maintenance and "visually inspected" the brakes. When my wife went in to pick it up, MARIO (“service manager”) told her that the brakes had plenty of life in them and that there may be a rock stuck in the pad. MARIO then suggested that we go to a safe parking lot, accelerate very quickly and slam on the brakes, both backward and forward. I new that this would only cause more harm than good so I decided to perform my own at home inspection as the noise was still there. As soon as I had the front passenger wheel off I could see that the inside brake pad was nonexistent. I then proceeded with my at home inspection and found that the brake pad was so worn that it was digging a \u003e0.010” groove into the rotor (pictures attached). I would STRONGLY DISCOURAGE anyone from using the Santa Fe Volkswagen service department if you value your life. The Santa Fe VW service department could have caused an accident sending a vehicle with faulty brakes back out on the road and if that accident had a fatality it would have been shut down. Seems to me that MARIO needs to be let go.

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Coby Hanson

Anthony and the service team were great, parts ordered quickly and scheduled to our convenience.

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Harimander Khalsa

Had my car serviced and they completed it in the Estimated time.

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antoine jensen

I just want to say that Tony Lujan the sale manager at Volkswagen did an outstanding job at getting me into the right vehicle, his dedication to customer service and his persistent at to get you the right car shows. The atmosphere at Gacia Volkswagen is welcoming with staff members such as Waldo in "parts" and Anthony in "service" that are very knowledgeable and ready to assist and help. The team and Volkswagen is unmatchable and strives to making you a part of their family. Even if you dont buy a new or certified preowned vehicle, stop by and meet the staff at Garcia Volkswagen.

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M. T. Reiten

I had a battery die on my Golf R and Waldo and the service department worked me in on short notice because I live out of town. They fixed up my vehicle and gave it a car wash. Very helpful, friendly, and tried to get me the best deal possible.

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