Garden Grove, United States
12850 Western Ave
N/A
we came to this company to help us find an apartment. granted we only had 2 weeks to find a place to move inti, but we were up front with that information. Ray ,the one that was helping us , made promises that he was certain he could get is into a place by then. despite enlisting help we do not stop the search on our own , and thank god, because with t days left to get out of our current place ray went MIA. multiple calls were attempted for 3 days and multiple voice messages were left both at the office and on his cell. even text messages were being ignored. all we were asking for was an update. "how many places have we applied to? have you heard anything back ?". just a simple assurance that things were moving forward. finally we hear back from Ray in the form of a text message after multiple call attempts were made. we asked him again simply to call us .finally we got him on the phone and upon hearing the question " how many places have you applied to?" there was a stutter and a long hesitation followed by the best answer I'm sure he could come up with on the fly " uhhh...well...I've applied to pretty much all the ones you guys sent me except the ones that were not applicable ". needless to say it was not the answer we were looking for, but giving him the benefit of the doubt we let him continue what " work" he was doing for us . with only 2days left we were able to find a place ...on our own....and sign a lease agreement. this brings us to the current situation. we are requesting a refund of the 70 dollars that were paid (by check) up front. there were no services rendered and as far as we know there are no receipts for applications that he applied. DO NOT USE THIS SERVICE ... you're better off searching by yourself or using a reputable company.
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Terrible service!!!!! We are working with Cameron if I should even say that because he isn't working with us. He like the other review promised we could get a place in our short time frame but is not coming through at all. We paid money for absolutely nothing and of course NO REFUND. This company is a SCAM!!!
Deli
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