Garrettsville, United States
10327 South St
N/A
+1 3305274400
For the third visit I've waited in the parking lot for over an hour what happened to this business I have noticed waiting with my dog outside that the people inside spend to much time in the front lobby b.s.i with each other these people never came out never called me it's now nine o'clock p.m. bad business glad my dog wasn't seriously hurt but wait they haven't fixed her problem yet!!!!! And never will
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So my family had a dog dumped on us by a certain individual about a year ago. While trying to track down the vet records on the dog so we could get her updated and take her to a groomer we found out that the dog had previously been seen at Countryside in Garrettsville. We also found out that the previous owner bounced a check there. When trying to make an appointment for the dog my mother and stepdad were told that the vet couldn't see the dog unless we paid the balance owed by the previous owner. It is a disgusting business practice that the vet would try to stick us with a bill that is not ours. I'd recommend not going to this vet or their Middlefield location either.
Service was nice, but they told me my pet with a mass in her belly and what having trouble breathing would be fine with medication instead of being honest with me and telling me that her illness was terminal. I truly believe they just wanted to get money out of me by forcing medication for a terminal illness. I ended up going somewhere else 2 days later and they were honest with me about the severity of her illness and didn’t suggest any medication, they also gave me more information and comfort then Countryside.
Started taking pets to Kinsman and we moved so Garretsville is closer. I must say BOTH places give amazing care to our fur babies and my bearded dragons. Only place I take them now and will recommend them to anyone who asks for a good vet service. I will mention I have an English bulldog with spinabifida and they even see him and are glad to have him in their office!! Great pricing as well and work within the 3 branches of offices to make sure your baby gets seen in the day you call if emergency sickness arises. Thanks to both offices for the great care!!!
Dr. Pawl has been a fabulous vet. She's thorough, compassionate and the dogs love her. The staff are personable, efficient and treat you like family. If you're looking for a great vet search no more! You've found her! Thanks again Dr. Pawl!!! The puppies are doing wonderful!
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