Bestway Rent To Own

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Gastonia, United States

bestwayrto.com
Furniture rental service· Appliance rental service· Computer store· Furniture store· Appliance store· Electronics store

Bestway Rent To Own Reviews | Rating 3 out of 5 stars (5 reviews)

Bestway Rent To Own is located in Gastonia, United States on 1002 E Franklin Blvd. Bestway Rent To Own is rated 3 out of 5 in the category furniture rental service in United States.

Address

1002 E Franklin Blvd

Phone

+1 7048533206

Accessibility

Wheelchair-accessible entrance

Open hours

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Z

zy parks

I have had my furniture for a year and a half well it’s started to have wear and tear on it. I am still paying them as we speak. I have been calling for months and months to keep being told that the store manager who’s name is Juan isn’t in. They will call when i owe them money but when it comes to a product that I’m purchasing from them they could care less. Worst company I’ve ever had the displeasure to work with and i wish i could find a corporate number to report to because this store is highly unprofessional and they don’t care about customer satisfaction. I’ve been getting a run around for months so I will soon be going to another company. It’s ridiculous

M

Madison Roseberry

Disappointed is an understatement! I will try to make this the short version... we bought a couch from best way in July 2019 it was deliver damaged. After calling and complaining they came and swapped it out for another one. In this process they knocked a hole in our front door and ripped the trim from around the door. I was told by deli you personal to contact the store. So I do... al this point I have a hole in door, no trim, and another damaged couch in my living room. I spent 350 replacing door and trim. I was in contact with the current store manager who suddenly was fired... I then contacted the new manager who would never return my call! She was suddenly fired. The current manager has drafted out 3 payments in the last week and has yet to return my call regarding this. I contacted corporate on Friday and was told I’d hear from district manager in 1 business day.. no call. So I contacted corporate Tuesday and was told I’d receive a call from regional manager WITHIN ONE BUSINESS DAY.. no call. Now it is Thursday and I’ve yet to hear from anyone. This is a horrible way for a company to provide service to customers who have always been in great standings with y’all!

K

Kenneth Waters

As we are in a state of emergency all around the world these ppl took payment from my account no authorization at all. Im very upset no receipt nothing just took it thats not buisness with your customers.

J

James Webb

Great staff, No pressure sales. Good selection of inventory

K

Kristen Capps

Associate named Will has extremely poor customer service skill, presentation and knowledge of his work environment. When asked questions on the phone, this employee verbally threatened to the point of wanting to meet to fight. Still hasnt been resolved and they have my deposit as well as billing me for a living room set I never received. Stay away