Gastonia, United States
3916 E Franklin Blvd Ste 100
$$
+17048245342
N/A
We had a great experience Jay was so nice and went above and beyond to help us and because of her excellent customer service we switched from Verizon to T-mobile! Everyone working at this location is very nice and helpful! You won't regret it!
like
Very not reliable. Called ahead before coming into store to make sure they had the AirPod Pros and was told they had them. Arrived and did not have it. I give it three due they are a little helpful. But I’ll stick with the other T-Mobile. Never a miss there!!!!
My experience was very biases. I was instructed to stand outside t mobile store by a t mobile employee African American woman who approach me without a mask on & told me to stand outside the door of the store. She then walked through store still with no mask to the back of store. There was 3 employees inside store helping customers. One employee came up to me & ask how she could help me & took my info & told me to wait. I was later invited into store & ask for more information by same employee I gave my info to in begining. I was told I would have to wait 10 minutes for the phone I wanted to upgrade to. During this longer then 10 minutes wait 3 customers came into store was allowed to wait inside store for help from a t mobile employee. Then approximately 10 minutes later employee from back comes out & says they don't even have the phone. So made to wait outside in humidity unlike any other customer. Then spoke to by t mobile employee with with no mask on when there's big signs everywhere saying all t mobile employees must wear mask like customers. I've been a t mobile customer for at lease 10 years & have never been treated this horrible
I went to the T-Mobile store to switch over to a new phone. The young woman who helped me his name was Jay and she was very informative and patient.
Average lovely lady Jay was great.
The employee was so rude to me and and acted as if I was not an important customer. I believe his name was Martin.
The Experience here was a plus would recommend Jay was great
Worst customer service in Gastonia. They can't do much without having to call T-Mobile customer service. Keep you waiting at least 30 minutes every time you go in. Only thing they can do is take your money.
Deli
The best companies in the category 'Deli'