Gatineau, Canada
266 Rue Saint-Louis
$$$
+18196695335
N/A
This company needs to take responsibility for its absolutely horrible service. TWICE I have shown up to get a hitch installed and they couldn't do it. The first time they said they forgot to call and cancel as the parts didn't come in, the second time they said I should have waited for a confirmation call and apparently the email confirmation i received meant nothing? Get your process straight! I've wasted hours of my time, even took a day off, and had to scramble to find alternatives for towing items last minute. Absolutely no accountability!
like
Most disorganized location. No online check in for this location even though there is a memo posted on the door saying it's available. I asked staff and simply said there is no online check in. Almost 2 hour wait. No one seems to know what's going on. Coventry more efficient.
Thank You Melanie for making our motorcycle trip to Barrie Ontario very easy... she was alone in the morning my husband picked up the trailer and she was still smiling and very professional not giving it a second thought that she was all by herself at 7:30 in the morning.... and thanks to you, we have a place to store our bike!!!
Had a box reserved for Wednesday morning, already confirmed in email, and they called us that Wednesday morning to tell us the box was delayed until Saturday. We were supposed to vacate the house on Friday so after being upset about this, they threatened to cancel the box altogether. Our dad had to literally beg them to still deliver the box on Saturday, as we thought this was our only option. For a 3000 price tag, you would assume one would get a better service. After making phone call, we found other companies that would deliver the box on time,and for half the price. Extremely disappointed in uhaul.
Deli
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