Gatwick, United Kingdom
Airport Way, Horley
N/A
+44 2033846677
I have used Airportr several times. They continually make the same mistake about my pick up address and baggage allowance. I take the precaution of telling them in advance of every trip about both these issues by email, which they acknowledge, and to their drivers and handlers and it never makes any difference. Poor customer service
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I located this service by searching online for luggage services, and as a solo traveller I strongly recommend it for the door to door service. Everything happened and delivered as promised and you can track your driver and bags. I liked the fact that I had to be organised the day before and then I had freedom to spend my last day and night in London with my hand luggage only ( travelled with BA who are reasonably sensible about carry on). They also took photos of my luggage, which one should do anyway before checking it in. I was very happy with the price and then I easily traveled to Heathrow with one carry on bag the next day.
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