Gatwick, United Kingdom
Departures Rd, Horley
N/A
I highly recommend the Chili con Carne when it's on the menu. In my opinion, it's a perfect inflight comfort food.
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Scottish Sue was amazing. As someone in customer service and the tourism industry I always appreciate the amazing natural talent some people have in dealing with upset guests. I was one of them today and Scottish Sue skillfully dealt with my situation, listening intently, fully apologizing and, slightly embarrassingly (for me), giving me a free upgrade. (I did resist insisting that such a gesture was unnecessary) :) Thank you Scottish Sue- a star
Great service the staff were polite and helpful. The food was excellent for an airliner and the plane seat were also good. Would recommend
Makes it very glamorous on TV advertisements, and the tickets are not so cheap, but the service is cheap, crew were old and tired. We booked our meals online, all we got was a ball of spaghetti bolognese. Looked very cheap indeed. Can you imagine spaghetti bolognese? For in-flight meal?
Good trip yo India with these guys. Staff being work hard by their employer, but gave me a first class service.
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