Geisinger Ophthalmology Shamokin

Judy Erb

My 91 year old mother was seen at the Shamokin office on July 19. She was sent home with patient instructions that had the date of her next appointment highlighted in yellow by someone at the main desk. We showed up for the appointment today and were told they had cancelled it the afternoon of July 19. Maybe they should have had the courtesy to inform the patient of this cancellation. At 91 years old, getting ready for a doctor’s appointment takes much time and effort. I am extremely upset with how this was mishandled and the “we didn’t do anything wrong” attitude at this office.

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