Union City, United States
8850 Highpoint Rd
N/A
+1 7703066133
Awesome staff. My 17 month old is a late-bloomer who is struggling walking on his own. The staff is amazing. I find that they're working with him consistently throughout the day to help him walk. My son is showing great progress and I am very grateful. Former daycares he has attended never took out the extra time. I appreciate Gems working with me to get him where he needs to be. I would definitely recommend this place to anyone looking for childcare in this area!
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Do not ever enroll your child here...I had a walk through of this facility before enrolling my child. I informed them that my son, who is 2, is hyperactive. I asked them what their methods were for handling hyperactive children. They assured me that since the playground is accessible from every classroom a teacher would be able to take him outside and let him burn off some extra energy. That was not the case. After about a month they began sending my son home everyday for one reason or another. “He has a runny nose, it’s a state violation” I explained to them that he has seasonal allergies as well as my daughter who also was enrolled in this school. They NEVER sent my daughter home. He was sent home 3/5 days a week. The final straw was one night I went to pick my children up from the daycare, I was surprised that they hadn’t called for me to pick him up early, and my son is drenched in sweat. He’s covered in a rash and has a fever of 102.3. They never once called me because he was “good”. He wasn’t “good” he was quiet. He was quiet because he was lethargic. My son had Scarlet Fever and I was never informed. I threw a fit about it and the owners decided to unenroll my son stating that they “do not have the resources to accommodate a mentally challenged child”. My child is not mentally challenged my child is hyperactive. Instead of taking the time to learn who he is, or find out how he operates they chose to send him home everyday and still take my money. DO NOT EVER USE THIS PLACE. This place almost killed my son. I will be reporting them to the state they need to close this place immediately. Your comfort is not more value able than a child’s life.
If there was anything under 1Star that’s exactly what they would get! Horrible school! All the low rating reviews are indeed true! This place needs to be investigated thoroughly. Management is awful, teachers lack professionalism & most of the teachers are not even State Certified. Be careful who you allow to care for your precious kids when you’re not around. They intimidate the kids and put fear in them, they physically and verbally abuse these babies!! And when it get back to the parents management try to cover! They do have cameras but everytime something happen they never show them!! Be mindful of this center!!
My husband and I has been taking our son to Gems Learning Academy for almost a year now. I must say, they have impeccable customer service. They treat my child as if he's their very own. Jennifer (the manager I think) is always greeting me with a smile. She's very pleasant and professional. The staff is absolutely wonderful, I wish I could put everybody's name in my review. I love the way they keep everything so nice and clean. When I drop my son off, I have complete peace of mind. I know that he is safe and well taken care of. The price is a little expensive but it is so worth it. I love this place and so does my husband!!!!
My children were there for quite a few years but as the years progress it got worse. I finally realized it wasn't really the employees it was the owners, they would find ways to cover up incidents with children, they fired good teachers without remorse, and they were too old to be running a business alone. Im glad I made a choice to move my children, the place needed work. But Mrs. Reed was awesome!!!
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