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Genesis of Northwest San Antonio

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San Antonio, United States

genesisnorthwest.com
Genesis dealer· Car dealer· Car leasing service· Car finance and loan company

Genesis of Northwest San Antonio Reviews | Rating 3.9 out of 5 stars (5 reviews)

Genesis of Northwest San Antonio is located in San Antonio, United States on 13663 W Interstate 10, Frontage Road. Genesis of Northwest San Antonio is rated 3.9 out of 5 in the category genesis dealer in United States.

Address

13663 W Interstate 10, Frontage Road

Phone

+1 2104634895

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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D

Denise B

I recently leased a black G80. I spent probably a year debating, visiting, and test driving them until I finally decided to go ahead and do it! At every visit the Sales Associates were helpful and patient. They even pulled the car out of the showroom for me to test drive since it was the one I was interested in! The buying process was great. Not a lot of back and forth, signed everything quickly, and walked through car capabilities. Hunter was especially wonderful through the multiple visits, answering questions I had(and my family had lol), and making sure I was comfortable with the whole process. Great purchasing experience, Thank you!

J

Juan Sanchez

The Service was genuine and hard working with good spirits, keep up the hard work ! My Genesis continues to be reliable as does the service here at this place.

S

Soo Chan .Lee

I have a BMW and Genesis. My experience with Hyundai and Genesis was way different from what I had with a BMW service department. I think Genesis has a long way to compete with other premium brands especially for service department. I understand, at this moment, they share the facility with Hyundai. Ok, it's fine. But the care for the customers is below par. Recently I had an engine oil changed and some parts replaced for my Genesis. I had to call them to check my car is ready to pick up and, in another occasion, to check the parts ordered arrived when they said they would call me when things were ready or arrived. They never called me first. Actually it was me to figure out. I even have left a message but no call back. This kind of experience is out of my expectation.

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Rob Shannon

I've never experienced better care and service than what I received from Genesis of Northwest San Antonio. Starting from when I walked into the door to a month later when I needed service, I've been treated like a king. This has all been made possible by Paul Flores. I usually don't write reviews but I've bothered this man at work and off work and his diligence has never failed. I will never go to another dealership in this city. I will never not recommend this particular dealership to anyone in need of a vehicle new or old. They have never not taken care of me and I couldn't possibly be more grateful of Paul Flores' hard work and the backing he has received from his leadership at Genesis of Northwest San Antonio.

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Nancy Wehrung

Great experience purchasing our new Genesis G90. Particularly helpful were Chris Posada, Paul Flores, and Ken Flynn. They are a great team and made the process easy.

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