Genval, Belgium
Avenue du Lac 87
N/A
+3226557111
The hotel fits in nicely with it's surroundings and the lake creates a wonderful atmosphere. I'm sure after things get back to normal after Corona it will be one big joy to experience the hotel's amenities. We wanted to have a corona safe and pleasant stay and after seeing the pictures and website I expected 'a 5 star hotel' experience. The room we had was nicely decorated and spacious but it was dusty and the shower had mold in 4 areas. There was a 15 cm stain on the couch that didn't make it really inviting to sit on. We chose a 120 euro complementary room service dinner. This was a disappointing example of what a good chef could have come up with. This 'margin friendly menu' consisted of two asparagus with some filling, 0.5 medium sized 'chicken' filet (no idea what the yellow poultry was) and and 9 raspberries on some dough. The 'yellow bird' was having raw pink parts inside. My wife called but the 'chef' apparently snug out around dinner time and there was nothing else they could do about it. We did get 20 euro back but that's no way compensating to the hungry night we had. Besides filling myself up with the little basket of bread I did feel very hungry afterwards. The mini fridge was dirty and empty! After mentioning this (nice and friendly person) - Corona was the escape card. I could call for a snicker or a bottle of water. Seriously ? I would have perfectly fine paying 25 euro in snacks to have it at my disposal. At least then I wouldn't be going to bed hungry. In Germany this hotel would be have 3 stars without mold and a filled fridge. I would like to see what's going on with this hotel after Corona.
like
The location of the hotel is very good. The rooms are spacious and clean. It's ridiculous to have a massage to use the swimming pool.
Perfect Location. Outstanding service. Spa nice but small. But they have a chart where you can see when the pool is not superbusy. The area is awesome. The lake is nice for a walk and they also have some nice little restaurants around the lake.
The area is beautiful. A stunning looking building. Inside very nice. We were in the new bit. Thought room was average. The bathroom had a very bad smell.
This is a very picturesque hotel. There is a nice attached bar and restaurant as well as putting green/driving range. Additional restaurant options are within walking distance.
I used to like this place so drove 30km with my partner to have a nice cosy drink. Waited 10minutes at the bar before understanding it was closed (nothing signposted), stood 10minutes at the reception to know when it's open and both réceptionist where heavily overloaded by phonecalls, at last I was answered it is closed on Sunday but being suggested to have a drink at restaurants, went up the restaurant, ordered at the counter, they would deliver it at the smokers patio, waited outside for the drinks to arrive like the rest of the 5 occupied tables seem to have been doing, after 20minutes not seing anyone with drinks walked to the counter of the restaurant and said we've been trying to get a drink for the last 40minutes and were done waiting and he can cancel the drink, the only careless response we received was 'oh that is fine' and he carried on doing, no appoligies explanation or anything.
Nice venue situated close to an idyllic lake. The interior is clean and well maintained. Food and drinks are good and freshly made.
Wonderful city retreat with a very good restaurant. Not pricey at all.
Deli
The best companies in the category 'Deli'