Georgetown, Canada
280 Guelph St
N/A
+1 9058775141
Wheelchair-accessible car parkWheelchair-accessible entrance
Cash advance
My banker Brenda is always very welcoming and efficient. Love this branch.
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BMO changed my account without notifying me and started charging me till my account was almost bare. Manager said that not notifying customers was standard. In the end they reversed less than 50% of the fees they added even though they shouldn’t have began in the first place because I am a student. Terrible service from BMO. Months later their support team still has not replied to my email.....
They know my name before I reach the counter!!! Wonderful one on one consulting. A bank branch with old fashion customer etiquette...then again Georgetown population is mostly very old residents.
After over 10 years as a personal clint, and 5 years as a business owner, I am almost done with the fees and general lack of professional development for their employees at the FSM level and the teller. Teller explains to me today that my business deposit must be on hold for 7 days. Why, Im not sure. It's a business, this never happens. This summer, when applying for a mortgage that was time sensitive, our FSM, a veteran in the company, about to retire, Forgot to add my wife's name to the mortgage and almost got our deal closed. She also told us that she could not blend our mortgages for 3 days. 3 days. Our new FSM from the same bank made excuses for her. This is unacceptable and only happens because we have allowed big business in big banks to run the market. People will find themselves switching and using Mortgage Companies because the system is broken.
Very friendly staff and a great place to do banking!
Impossible to speak to someone on the telephone.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance