Georgetown, Canada
60 Park Ave
N/A
+1 2893025582
Absolutely love my new home!! Lori, Tim & Kelly have been wonderful! Staff are compassionate, caring & genuinely interested in the tenants & their well being. Realstar is fortunate to have them working with their company. Felt very welcomed by other residents that I have met. Highly recommend Silvercreek towers. Thank you Lori - all your help has been very much appreciated..
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DO NOT MOVE HERE!!! If I could could negative stars I would. The management feels it necessary to have personal discussions in common areas which other tenants should not be privy to. They are often not very approachable, and it makes for a very uncomfortable living situation. There are a few other neighbours that are leaving for the same reason. The building is old, and needs a lot of work. During the winter months I had to buy space heaters just to maintain a moderately decent heat (so my electric bill was through the roof) Christmas Day my kitchen flooded, and I couldn’t leave until they fixed it. I understand they were missing Christmas with their family’s as well, but at least they were getting paid. New Years Eve I was left dealing with a sewage issue in my unit (Happy Holidays to me...) There is mold on the first floor, and the underground parking is leaking and in dire need of repairs. I am counting the days before I can move out. It is far over priced, and are more affordable options in Georgetown. I just rented an entire house for the same amount I’m paying for a 1 bedroom apartment.I’ll pay more in heat and hydro, but it will be worth having a backyard and more space!
Can't say enough good things about Lori & Kelly. Great customer service. Always there to help when needed. Safe, clean & quiet building. Zero complaints! Happy tennant!
Very expensive to live here. There respond time to issues is poor. Also,my son was told to move out his tires for the parking area, whichhe did in a timely manner. There are at least six spots that have tires still in their spots. I complain months ago and nothing has been done??
Customer-facing staff members often have the biggest impact on performance, and can make or break a property. Lori is incredibly efficient, but more importantly, shows incredible compassion and caring for the residents and goes out of her way to make sure everyone is looked after.
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