Gilbert, United States
701 N Golden Key St
N/A
+1 8663645952
Wheelchair-accessible entrance
I can't thank the digmypics team enough for the way they handled my project from beginning to end. It was always easy to reach out to them and actually talk to a person - so many companies make it a chore to reach a human being, want you to \chat\ with them online, and it seems you can rarely talk to the same person twice. I was always able to talk to the same person when I called. Dealing with the digmypics team was refreshing! I should also mention that I really liked the link to where you can see the progress of the videos while they are being converted. It was a lot of fun to look at them and anticipate sharing the final product with our children. I received the digitized videos and am very happy with the way they look. I highly recommend digmypics (Memory Box) to anyone thinking of digitizing old videow.
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Haven't received images yet, but only two stars because to download photos on a Mac you must install their software and it doesn't work on Catalina (10.15). Their own website states \We’ve tested it on OSX 10.9 Mavericks and OSX 7.5 Lion and it works.\ REALLY? That's like ancient times on a Mac. C'mon, just create a web-based download like everyone else please! Updated 3/2 (after reply from Owner). \The Mac downloader supports the current version Mac OS.\ Subsequent to my review you updated your website with new instructions. Thank you. Don't appreciate the suggestion that my initial review was not accurate. But providing a workaround to Apple's security protocols for 3rd party software is hardly a long-term solution.
They converted our family's old slides, the quality was excellent, the communication was great, and everything was organized when returned. Highly recommended! Just sent a second batch for them to do we were so impressed!
Charged my mom's card for 80% of her entire order before any of my slides we scanned as a \prepayment\. Which was hundreds of dollars. why would we pay for work that hasn't been done yet? EDIT: Oh, and beware of the hidden fees......
Quality of scans is excellent, and the color correction is a nice feature. Be patient as it takes several weeks to process large orders.
Deli
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