Gilbert, United States
2196 E Williams Field Rd Suite 112
$
+14808557808
N/A
Great experience here, I forgot his name but the guy working the closing shift on 8/15 was so so helpful and awesome. He really knew his stuff and was able to help me really quickly. I’ve always had great experiences at this store, but for some reason this one really stood out. Definitely will be going back and purchasing here again.
like
My watch broke and they replaced it for free. Literally just gave them the old one and they gave me a new one in the box
I always come to this store to get my Fossil watch batteries replaced and have any repairs done. Went back in today and received great customer service, had 3 watch batteries replaced and asked about a note extensive repair (which they were very honest about it possibly taking 6 months because of COVID). The only reason I did not give them five stars was because when I went in October last year, the associate said it would take a month to get one of my watches fixed but it ended up taking three or four months because the store lost my paperwork and I had to check with them after not receiving a follow up email within a month of bringing it in. Had I not follow it up, I think they would have lost my watch in the back room.
Very nice location, lots of other stores to stop by. This store was very clean and had 4 employees wondering around helping people. The employee who help me was very polite and helpful (sized my band prior to leaving) to say the least. I ordered online and it was ready in a couple hours. Prefect condition and super fast. A
Had an issue with a product and the manager (Branson) was super helpful and friendly! He surpassed my expectations and made a loyal Fossil customer for life.
Great selection, great Staff
I love this store! The employees are so helpful and awesome! I've had some issues with some smart watches and they have always helped me to resolve the problems. Seriously, the best customer service I've experienced anywhere!
Staff nice and Friendly went to Chandler Mall they didn't have Watch I wanted. They called San Tan Mall picked up watch that I wanted. Sam the Sales person was polite and Very Helpful
Deli
The best companies in the category 'Deli'