Gilbert, United States
125 N Sunway Dr
N/A
+1 4807194611
Still needs to work on how to have great customer service! Great with sending text reminder of scheduled appt with 2 hour time window. However after two hours and a no show. I initiated communication with them. I understand a little behind but they said should be an hour then never called me but again I called two other times with them giving excuses for not being there to give a quote. Wasted my whole day. After asking them to let me know if they are still coming that day or the next day I had 7:00 available with no response. The next day, I contacted them and found out they weren’t available at 7:00 am so the next time they could come give me a quote was going to be the following week. Being a residential home Lucas gave me a number of another tree guy. Waste of time apparently they have so much work don’t bother with them. It was a total waste of time.
like
They were supposed to come by from 9-12 am called and wanted to reschedule for 3PM i agreed although it was inconvenient. No show, no call...
We received service on 5/5. This was the second year using this company to trim our tree in the backyard. The tree trimming came out amazing, however, one of the workers set one of their tools on our turf and burnt a hole in it. We contacted the sales department after the workers were done and we noticed the burn. We still have not heard back on how Phoenix Tree & Landscape will make this right. We have left messages with no response back.
These are the go to people quick honest and went above and beyond I will definitely be using them again THANK YOU !!!!!!!
Deli
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