Gillingham, United Kingdom
Queen St
N/A
+44 7711052688
Wheelchair-accessible entrance
I am delighted to say I have changed my star rating from 1 to 5. and am adding the experience I received today 8th Oct 20 from Accessible Taxis. Jon transported my dad and mum to my house for an afternoon tea. The first outing for my dad since spring 2019. Jon was very friendly and handled the wheelchair and dad with care. He returned on time to take them home. Jon is very pleasant and professional so he ticks all the boxes this time. Thank you Jon The below comment was made in March 2020 I so wanted to be positive about this company but I am so disappointed.with the lack of communication. I tried to arrange a wheelchair taxi for my dad for a short journey for Mothering Sunday. This was to be the first outing for him outside dialysis days since August last year. I rang Jon on two occasions and he promised to ring back but never did. Everything about this taxi firm looks so professional and Jon was very pleasant on the phone so I wish I could write a more positive review.
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So impressed with the kind and courteous service I got from AT. I was unexpectedly stranded in Gillingham with shopping and needed to get back to Fifehead. I had started walking as I couldn't find a cab and the bus to Stour Provost hadn't turned up. John picked up my message and came to find me. He didn't even start the meter till he found me. I will make sure to use them in future.
First class, friendly and professional service for our wedding day. The car looked amazing with ribbons, bows and flowers. Everything ran like clockwork and Jon's personal touch helped to make the day extra special. Well done Jon and Emma and a big thank you from us both. We will always use you for any future journeys we require.
Accessible taxis regularly transport my son to and from school , he is a wheelchair user. They are very professional and polite,we have great confidence in how they value his safety, security and happiness on his journeys. Our son is very happy to travel with any member of the company as they are very friendly and put him at ease. I have also used them on many other occasions as we are always pleased with the service. I highly recommend Accessible taxis to anyone.
I found this taxi by chance and used it for a trip to the train station and back, John was very helpful, really courteous and thoughtful , made sure i was properly strapped in and comfortable. The ride wasn't bumpy and i found he drove really well with thought to his disabled passenger. If anyone was looking for a really superb disabled taxi then i would recommend John and his accessible taxis. :)
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