Gillingham, United Kingdom
Ambley Green
N/A
Wheelchair-accessible entrance
Speedy very efficient , knowledgable & pleasant clinician at Parkwood who contacted me as a 'Follow-up' to my injection as promised.Referred back to MCH who initially were very efficient.......THEN OH DEAR ME - THEY PROMISED ME MY REFERRAL WOULD BE FORWARDED WITHIN A COUPLE OF HOURS. A WEEK LATER I CONTACTED MY TREATMENT CENTRE WHO HAD NOT RECEIVED A REFERRAL SO CONTACTED MCH TO FIND OUT WHY!!!!!!!!!!!!!!!!! No reason for their error but did at least referred me then & there. Will give MCH a 1* ONLY AS THEY ARE RESPONSIBLE FOR DELAYING MY TREATMENT FOR 1 WEEK.
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Waited over 3 hours in total to book an appointment, tried several times and every single time i was "APPARENTLY" next in the que and my call was important to them. Load of rubbish... Disgusted.
Deli
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