Gillingham, United Kingdom
Unit 7, Ambley Rd, Retail Park, Ambley Rd
N/A
+44 1634260251
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
The guy in the bicycle dept was really good, polite happy and helpful!
like
Hand sanitiser didn't work on entry and no form of social distancing whatsoever in the store. Even the staff weren't doing it and squeezing past people and making contact. Kids were using the bikes up and down the aisle and just swapping with the next kid. Shop worker was just giving it to the next kid with no cleaning. Glad we only needed the 1 visit
Worst place ever . I took a broken puschair back to there store today for them to tell me they can not give me a refund or a new pushchair for a couple weeks. They gave me a second hand pushchair that they let loads off people use while mine was checked to make sure it was broken . The pushchair they gave me was dirty the hood was broken . And in the pandemic I didnt want my child in a pushchair when other peoples kids have gone in . I will never use this place again . They was so rude .
Automatic hand sanitiser, friendly staff. If you want any toys COME HERE. I swear they have everything, it’s like a magical wonderland of Santa’s workshop. I get lost just looking at all the cool toys - and I’m an adult!
Done a click and collect online as a last minuet Christmas present . Within 15 minuets got a call from Jamie at the Smyths Gillingham branch to let me know that the order i made was actually on a display item . Still wanted to go and view the item as he advised me it wasn’t damaged at all . This was really helpful . When we arrived the item was in good condition Ryan at Smyths was already aware we was on our way and said we could have 10% off. At the till Jamie wacked on our 10% discount leaving us happy customers . In all awesome coustomer service and very helpful staff . Cheers Jamie and Ryan
I used to work here, was lovely seeing my friends!
Fully loaded store. Approachable and polite staff who love saying hey. The young lady Lisa, who was extremely helpful as I did not know what gift to get my 6 year old niece. Will be shopping there again.
Over al store is fine loads to choose from what need to change is the customer care / service side of thing.
Deli
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