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Glassman Hyundai

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Southfield, United States

glassmanhyundai.com
Hyundai dealerAuto repair shopCar dealerUsed car dealer· Hyundai dealer· Auto repair shop· Car dealer· Car finance and loan company· Car repair and maintenance service· Oil change service· Used car dealer

Glassman Hyundai Reviews | Rating 4.3 out of 5 stars (5 reviews)

Glassman Hyundai is located in Southfield, United States on 28000 Telegraph Rd #5. Glassman Hyundai is rated 4.3 out of 5 in the category hyundai dealerauto repair shopcar dealerused car dealer in United States.

Address

28000 Telegraph Rd #5

Phone

+1 2489654729

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
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K

Kevin Razlog

Went in for an oil change and left with a huge headache of damage to my car. They apparently sprayed ubbing alcohol\ to disinfect the car after service. What they didn't realize was spraying rubbing alcohol or whatever their mixture was eats plastic and now my entire center console and parts of my dash/door are completely ruined. I just purchased this car three weeks ago on top of it...Leaving as one star until this gets resolved. 11/14: Glassman (Mike the service manager) went above and beyond to make this situation right. I was skeptical due to prior \promises\ made by dealers when it came to issues where they made mistakes. Mike provided me a loaner, filled up my car and had a specialist fix the mistakes. Back to 5 stars. Thank you again for making things right and sticking to your word!

E

Estee Mott-Hilligus

Okay let's be real. When I get an oil change, I do not need to spend 50. I literally could have done this myself for a lot less but I needed the inspection and recalls handled, so why not kill two birds with one stone? Well i figured out why you should not. While Ryan was super kind, he quoted me 500 for 2...yes 2 brakes for my Tucson. Really? I take care of my car. But do I need to pay you 50 for an oil change and 500 for two brakes? No. I most certainly do not, I will not, and I will never come back here. Oh and to the lady who was the cashier on Saturday....isn't it your job to tell me what was done to my car? Do I really HAVE to ask? If my money pays your check, why am I doing all the work to find out what extra work my car needs? Positives: decent waiting area, Ryan was great.

S

Scott Rubin

I rarely ever post reviews but I need to tell you with all of the cars I have purchased or leased, this was the best experience that I have ever had. I was looking to buy a Hyundai Kona for my son and I met with Crystal. She was so friendly and knowledgeable. I could really tell that she cared about us! She introduced us to Shawn the sales manager. He was so friendly and listened to what I was trying to do. I originally was considering buying but with the amazing lease deals they offered, he made me consider an option I was never even thinking about. To make a long story short, I agreed on a lease deal. Dave was excellent as the finance manager. I didn't feel like another customer, I felt like a family member! That's the way to sell cars! Great Job Hyundai Glassman! You have a top-notch staff

B

Beth Cooper

Questionable Business Ethics - Buyers Be Warned!!! I do not typically write reviews, but in the interest of other buyers avoiding my experience…here it is: Buyers be aware - Glassman Hyundai does not keep their commitments and in fact —There are hidden costs that Glassman Hyundai claims cannot be negotiated away (they call it antimicrobial covering/spray at the tune of 2500 on top of sticker price and is NOT advertised anywhere). Over the last week I have been working with Glassman Hyundai to purchase a new vehicle. On Saturday we worked out all the numbers for the trade-in, the purchase price, and the financing. I was even accepting of the additional on the sticker price to cover the antimicrobial covering, which we’d been able to reduce to 1250 from 2500. All of this was written on paper and had verbal commitment from all parties, I placed a 500 refundable deposit to ensure the deal closing the following Monday. On Monday when the sale was to be completed, the numbers magically changed by 2000 when Glassman Hyundai lowered their offer on my trade-in, which the dealership refused to make up in either removing the antimicrobial fee or sticker price. When you think you have a deal, do not be surprised when they change the numbers last minute and still try to convince you “you’re getting a deal”. Had there been any questions left on Saturday that the deal was not committed to, I would not have been surprised to see the numbers change…but Glassman Hyundai outright lied to me. Go somewhere else where the employees are more trustworthy and honor a committed deal. Update: One week later and no one has contacted me or attempted to take accountability. The response below is for appearances. Curious if any of the other low reviews have actually received a follow-up outside of the generic review response.

D

daring talia

Was a pleasure shopping for a car here. James was super helpful. He made the process of shopping for a car less stressful. Answered all the questions I had. Was very knowledgeable about the cars I was inquiring about. I will recommend this place to all my friends. Absolutely love this dealership.

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