Glenrothes, United Kingdom
24-26 Lyon Way, The Kingdom Shopping Centre
N/A
+441592760153
Not my ideal type of credit for purchasing things I want, however, even though the overall cost is much more, payments are very affordable and I like that. Also the staff were very friendly and very helpful. I would recommend BrightHouse to anyone who is struggling for credit.
like
Bright house glenrothes has the most amazing kind and loving staff they always have a smile on there face I am glad to be a customer at this store
Very nice people the staff are very friendly I don't have anything bad to say about them
Very helpful and very friendly,I love going in glenrothes shop nothing wrong with everything I bought and they are very good folk to deal with
Friendly helpful staff
Well what can i say. I have been happy with them for years but now im leaving. I have been told i will finished paying in Feb and i have just called to find out the date and NOW getting told by someone that has just took over the boss of the shop that it is now March with about 3/4 weeks more. The same as my Mum, she had an agreement to pay monthly and add the extra weeks in the months to the end of the agreement that way it will a set date every month and she has doing this from the start and now they stopped it and wont do it and she was to finish paying soon to and now begin told that she has to pay until June. Well wont be paying anymore and leaving. Dont get me wrong there is only a couple of workers in the shop that totally great and help the customers but they change people all the time and the new ones have such a bad way with customers and dont care about us and the way they talk is out of order. I only go in 1 or 2 of the workers are there that i have known for years as i dont trust or like the rest with the way act. Sorry no help to anyone not even customers service is any help and NO ONE KNOWS HEAD OFFICE TELEPHONE NUMBER and when u do get the number you answer machine saying call Customers services or the store itself but they are the ones that i have the problem with
If you think you want to shop at Bright house, please don't. ! This was the worse thing I ever did in my life. 2 years I have paid 1.600 for a fridge freezer that stopped working exactly the same week I finished paying for it. Called up and they arranged an ingeneer, they provided me of a fridge for a couple of weeks then if happened again for 3 times ! 3 times i had to throw away so much food that went rotten cause the fridge was hot. Today I woke up and the fridge is having the same problem. I am so dissaponted. I have spent just yesterday 80 of fridge/freezer shopping that now it's all hot and I will need to bin it. I mean, I am not rich that I can't afford to bin all this food. If I was rich I wouldn't of shopped at bright house for the first place!. Anyqay , i Phoned up brighthouse again and they can't do anything because I am not a customer anyone. They even said that they could sign me up for an other contract giving me the first 2 weeks free ! Well this is not happening at all. All those money paying installments for absolutely nothing ! Really unbelievable. I am shocked and now with out a fridge!
You have to be desperate to go here and they exploit that desperation to a tee.
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