Gloucester, United States
6338 George Washington Memorial Hwy
N/A
+18048249145
I was shopping for my daughter a used vehicle & dropped by Auto Source, to check them out. I was not impressed with their inventory, or their overall operation. While the salesman was polite & made an effort to help me, I did not leave feeling as comfortable as the place we finally bought from.
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No real mechanics. Awful selection. The owner is selfish, rude, greedy, and knows he runs a crappy business and doesn't do anything to make angry customers satisfied. They tell you to take your car to OTHER professionals because they don't know how to fix anything, even if it's supposed to be covered by your warranty. Save your money, buy your car from LITERALLY anyone else.
I would like to share my positive experience purchasing a my 2012 Chevrolet Silverado from Auto Source of Gloucester. Our salesperson Mark was very patient during this process and gave us many different options. The entire staff was very polite. Ray (Sales and Finance Manager) obtained an excellent finance rate for our purchase. Mojo (a young Chesapeake Bay Retriever) was also very entertaining as well. I read several reviews before visiting this particular car lot and I can only speak for myself. Our experience was very pleasant and none of the high pressure sales tactics we have experienced before. We will certainly come back next time we are shopping for a vehicle!
Do not buy from them. I bought a vehicle back in April of this year. First issue car was jerking through gears.. was still under warranty. They did a transmission flush which didn't fix problem. They still won't fix issue even though it was still under warranty when I presented problem. Second they sold me a car without fresh inspection, which now I know is against the law. Went to go get free inspection they offer if you buy a vehicle from them and my tire went up in smoke and caliber locked up when I left. They wouldn't do anything for me even though I had no issues before they messed with it. THIRD ISSUE WAS WORSE THEN THE FIRST TWO. They tried to say my car was up for repo. I informed them I had made all my payments and paid early at that. They fought with me even though I had bank statements proving them wrong. Finally contacted me back and said they had found my receipts and they had been "misplaced" put into someone else's file. This almost got my car repo and all I got was a sorry. Very quick to sell you a car, but not friendly when they make mistake and cause embrasment to you.
BEWARE!!! DO NOT PURCHASE They have had my Volvo S80 2005 since May 14th 2014 and have failed to deliver on every promised date or follow through. I purchased my Vehicle in the middle of February and it at the time needed minor repairs to be completed at a later date. After several attempts to have my vehicle repaired/serviced I was repeatedly told they were to busy to fix my vehicle. I finally simply dropped it off in order to secure a Monday May 19th 2014 AM appointment. They have consistently blamed there mechanic or Wynn Volvo for the delay in fixing my vehicle. The Manager Bobby was hostile and dared me to complain and if so I could just come pick up my vehicle un-repaired. I spoke with Wynn Volvo Parts Department personally on 22 May and at 230PM and was advised Bobby from Auto Source did NOT order my part until WED 21 MAY in the afternoon. BEWARE of this business. See Facebook or Daily Press for more issues like mine.
Really tried to work with them
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