Gloucester, United Kingdom
Tesco Car Park, St Oswalds Rd
N/A
+443445449979
I've rented cars from various companies around the globe, but my experience at this Avis was hands down the best I've ever had. The employees far exceeded my expectations with their helpful and friendly service, and they took care of any issues with poise. The vehicle I rented was modern, clean, well maintained, and stuffed with features. Pickup and drop off were swift and easy. I couldn't recommend this place enough.
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The lady was really helpful and friendly when I picked the car up and I received a better car than I was expecting. I had to extend our rental by two days and they were very accommodating and the extra charge was reasonable. Again, great customer service when dropping the vehicle off and they didn’t try to find dents/scratches where there weren’t any. Would definitely hire from them again.
This is my 3rd time using the Gloucester Avis facility in the past year and every time has been a positive experience. Yesterday, I called them at 9am as I needed to change my car due to a fault with the existing rental and they followed through in a very timely manner, and by 11am they had found a replacement car for me. Great service in my view
I'm pleasantly surprised at the cost, god's value for money, not something I have often associated with car hire in the UK. Staff were outstanding, both ends of my journey were met with decency. Thank you
All good thank you customer service excellent very good price.Good all round
Been here 4 times and the staff is very friendly and helpful.
Horrible services. Please sray away from this company. I booked a car to go to London . When I been there to pick my car they said we hired it our all the car. And they did not offer me anything the staff was very rud. I had to booked a taxi for my jurney. The next day I noticed they took my money from my account. REALLY REALLY bad services. Terrible experience. Never use them again.
Scammers, stay well away. Booked a car to be delivered in the afternoon. Pre paid. They sent a confirmation that the car would be ready for pick up in the morning and that they are open until 6pm. I went to pick up the car and they told me it is not available as they rented it to someone else because I didn't pick it up in the morning even though it is paid for until Monday and refused to give me my money back.
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