BiGDUG Limited

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Gloucester, United Kingdom

bigdug.co.uk
Shelving store· Flooring store· warehouse· computer store· storage facility· Industrial equipment supplier

BiGDUG Limited Reviews | Rating 3.1 out of 5 stars (5 reviews)

BiGDUG Limited is located in Gloucester, United Kingdom on BiGDUG Ltd, Riga Wharf, Bristol Rd. BiGDUG Limited is rated 3.1 out of 5 in the category shelving store in United Kingdom.
  • Great Prices:
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    We consistently offer the most competitive prices across our full range of products, and buying in bulk means BiG discounts; quite simply, the more you buy, the more you save. Our lowest price promise means if you find a lower price on any of our products we'll match it.

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  • Great Products:
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    All of our shelving and racking products are manufactured to the highest quality standards, are extremely durable and are able to withstand considerable loads. We specialise in shelving and racking but we also offer workbenches and pallet trucks to plastic storage boxes and industrial mats.

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  • Great Service:
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    Your call is answered by a person, not a machine. You will talk directly to one of our trained experts who can offer helpful, impartial advice on all of our products and services. Give us a call today and ask away 0800 088 6300.

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  • Planning Experts:
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    We have a team of planning experts who can help you make the most of your storage space. We offer custom quotations and designs, site surveys and an installation service. All with a computerised plan to help bring your vision to life.

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  • Reviews:
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    Many of our customers are kind enough to share their experiences with us, so that we can share them with future customers when helping them make their purchase. If you can remember how helpful reviews were when buying from BiGDUG, we may ask for your opinion at a later date so you can influence future customers.

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  • Videos:
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    We want to ensure your online experience of our products is as visual and comprehensive as possible. We have a collection of product videos to take you through the key features of our products, assembly and application to help you make an informed decision.

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  • Delivery:
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    We want your journey to be as seamless as possible, from choosing your product, right through to its first use. We offer a number of different delivery options from next day and Saturday options to specifying a delivery date to suit you.

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  • Great Prices:
  • We consistently offer the most competitive prices across our full range of products, and buying in bulk means BiG discounts; quite simply, the more you buy, the more you save. Our lowest price promise means if you find a lower price on any of our products we'll match it.


  • Great Products:
  • All of our shelving and racking products are manufactured to the highest quality standards, are extremely durable and are able to withstand considerable loads. We specialise in shelving and racking but we also offer workbenches and pallet trucks to plastic storage boxes and industrial mats.


  • Great Service:
  • Your call is answered by a person, not a machine. You will talk directly to one of our trained experts who can offer helpful, impartial advice on all of our products and services. Give us a call today and ask away 0800 088 6300.


  • Planning Experts:
  • We have a team of planning experts who can help you make the most of your storage space. We offer custom quotations and designs, site surveys and an installation service. All with a computerised plan to help bring your vision to life.


  • Reviews:
  • Many of our customers are kind enough to share their experiences with us, so that we can share them with future customers when helping them make their purchase. If you can remember how helpful reviews were when buying from BiGDUG, we may ask for your opinion at a later date so you can influence future customers.


  • Videos:
  • We want to ensure your online experience of our products is as visual and comprehensive as possible. We have a collection of product videos to take you through the key features of our products, assembly and application to help you make an informed decision.


  • Delivery:
  • We want your journey to be as seamless as possible, from choosing your product, right through to its first use. We offer a number of different delivery options from next day and Saturday options to specifying a delivery date to suit you.


    Address

    BiGDUG Ltd, Riga Wharf, Bristol Rd

    Phone

    +44 3332005299

    Service options

    Delivery

    Accessibility

    Wheelchair-accessible car parkWheelchair-accessible entrance

    Offerings

    Assembly service

    Open hours

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    Chris Heather

    The products that I ordered arrived on time but a couple of bits had been bent while being delivered but I emailed them to let them know. I had a good response from them within 5 minutes and they arranged replacements immediately that arrived a couple of days later. We all know that issues happen even with the best companies but this was rectified very quickly and professionally.

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    Dan Gough

    I’m not normally one for public reviews but I felt compelled to share what a positive experience we had with Bigdug. We ordered the value wide garage shelving. Super easy to put together (with 2 of you), excellent customer service and delivery and the shelves are very sturdy and fantastic quality. Order the rubber mallet too for one or two bits but not all! Great job.

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    Philippa Sallows

    Had to return some items as they weren't non slip for my outside stairs- was initially told there would be a 9.99 returns fee which I was happy to pay as partly my error but they then tried to take nearly 30 off stating there were also delivery fees. Not at all transparent in the contact with customer service, directed me to look at the small print on the site when I disputed. They did eventually return a further 10 but I have still lost around 20 returning items, so just be warned.

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    Richard Risdon

    Recently took delivery of some racking for my garage. Great product that is straightforward to erect. Had a slight issue with a missing item but this was resolved quickly and without question.

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    Mario Di Maggio - Event Domes

    Products are OK, but service is terrible. With my latest shelving purchase they forewarned me the delivery service would be 'kerbside only'. YET they didn't say the shelving would be arriving as ONE very heavy package. So no-one was around strong enough to help the foul-mouthed delivery man move the package onto our property - and he at first left it on the public footpath. My wife asked him to instead leave it on our unfinished driveway (see photo) - but he refused. She had to call his head office and considered rejecting the delivery. After the delivery man texted his boss some photos, he was clearly told to try and move the package onto our property - which he barely did (as you can see from the photo). The delivery man was obnoxious towards my wife and loudly foul-mouthed under his breath. What a horribly unpleasant experience! PLUS I submitted a BigDUG special offer code for a free louvre panel kit - but they never included it. What terrible all-round service.