Gloucester, United Kingdom
209 Westgate St
N/A
+441452228327
I've previously posted a bad 1 star review about this garage but I am happy to report that on a more recent visit staff made a good effort to put things right and helped us get a radiator fitted under SEAT warranty. It is only right that I amend the review following this better experience. Maybe another possitive visit will result in another revision to 4 or even 5 stars. Thanks.
like
I have used this company on many occasions and have found them to be friendly, efficient and professional every time. Will definitely be using them again, can't understand the negative reviews on here, I guess there is no pleasing everybody no matter how hard you try!! Many thanks again and best wishes!!
What a nice bunch of people. They are friendly, helpful and very professional. Lance sold me a Seat Ibiza yesterday, and this was probably the easiest vehicle transaction I have ever experienced. Everything was handled very smoothly and efficiently. Excellent service - ten out of ten!
Amazing service... The staff was as friendly as you could imagine, I'm beyond thrilled with the work everyone did.
Very efficient and friendly service. Not at all pushy. Conner was great, wanted me to have what was best for ME! Would highly recommend. Thank you
Like every other car dealership I've dealt with in my time, these guys will try and push you into a sale before you've had chance to appraise the car properly (mine wanted full payment before he'd even given me chance to see the car, never mind drive it!). They also tried to give me the car without the promised 12 months MOT. And then they tried to shirk responsibility when I flagged some issues/concerns with the car after I'd driven it away. It took many stressful phone calls and took me to the point of threatening to contact the Directors before they offered me any kind of After Sales service. They did, in the end, pick up and return the car to me with a clean bill of health and with a valet (which wasn't done properly the first time), hence 2 stars instead of one.
I needed a diesel car for my 80 miles a day travel to and from work and after some bizarre experiences from a third party dealer I decided to visit the main dealer SEAT. Excellent customer service!! Special mention to Lance who was did an excellent job and all members of staff very friendly and made me feel welcomed. I admire the professionalism, these staff are well trained and made me leave thinking everything is just right. Refreshments were offered while I was waiting and after the paperwork even the salesperson who did not do the deal with me said, "thanks and enjoy your new car" I recommend SEAT in Gloucester if you want to leave smiling _
Took my car in for a warranty repair and was very impressed with the friendly and professional manner of the reception staff. I was equally impressed with the work done on the car, not only the repair, but also a full health check had been carried out and the car appeared to have been cleaned as well! Really nice touches from a team that made me feel that me and my car mattered to them, and I will definitely use them in future for servicing, repairs and spares.
Deli
The best companies in the category 'Deli'