Gloucester, United Kingdom
48 Westgate St
N/A
Purchased a pair a black boots from their website. I was sent a completely different pair of black boots. Emailed them and they told me I had to pay for the return postage even thought they accepted their mistake. Don't order anything from this company, extremely poor service with a couldn't care less attitude.
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Wow love this place, was looking for some quality smart leather brogue mens boots. I saw 2 pairs that looked great and were so comfy! couldn't make a decision so I bought both pairs in the end! Great selection, great staff and a fantastic guitar shop up stairs...check it out!
Amazing customer service, had a complicated request and they were extremely helpful in aiding me to get the shoes I needed over the phone as I couldn't see them online. Pulled out all the stops to help me pay via pay-pal even though I ended up ordering over the phone. Great bunch, can highly recommend - really excited for the order to arrive!!
I was visiting from France and found this lovely shoe shop by the Cathedral. They have a wonderful selection of shoes and I was very happy with my purchase. Merci beaucoup!
Excellent customer service and open might also be a great help went to Meeks and they was CLOSED for lunch didn't know shop's still did that haha well all round good you had same shoes so win win thanks cotters!!! Sally Tranter
What a great shoe shop, fantastic selection and really helpful staff. Would definitely go again.
Family run business has gone downhill. Current manager is abrupt, rude and treats his staff awfully. Such a shame a homegrown business has fallen so far.
After two of my friends have recommended this shop to me, I finally went there today to look for winter boots and I'm so glad I did - I went home with three pairs ;-). Their range of quality shoes and boots is really impressive and the staff was friendly too. Will definitely come back.
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