Gloucester, United Kingdom
34/38 The Oxebode
$$$
+44 1452417559
N/A
No-contact deliveryDeliveryIn-store shoppingSame-day delivery
Wheelchair-accessible entrance
Great shop for your food needs! Also do other products too which is nice and reasonable priced
like
Amazing customer service here. The lady behind the till is a credit to your store. Friendly and helpful
Been there today lovely staff always friendly. Shelves are always stocked up
Having phoned Iceland i am told that the delivery person can NOT enter a block of flats to deliver the goods. This is unbelievable as the postman, DHL, Tesco etc. can deliver to the door. If the Iceland staff can be in the same room as the customers then I am sure they are no more at risk being in a corridor of a block of flats especially if mask and gloves are worn. You must have lost a lot of money. At the beginning of lockdown the delivery person left my goods in the carpark. When told to take it back he was offensive. I never did get a refund so he no doubt kept it for himself. Although i like the Iceland food i doubt i will shop there again unless i have no alternative. TAKE NOTE.
Was looking for the brie and cranberry parcels. Are these only sold at Christmas.
Great, simple process unlike some others, friendly, helpful staff despite restrictions
Great service, good range of products, delivery driver very polite and jolly!, had part of our order missing but when I rang the store the guy I spoke to (Phil I think!) checked in the warehouse and found part of our order had been left behind, as the driver was back at the depot, it was put on the van and delivered 15 mins later, great customer service!
Love this store but I do wish they would put on more staff on the checkouts, rather than just 2 and then it takes the other staff 10 minutes to realise there is a huge queue.
Deli
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