Gloucester, United Kingdom
Steel House, Bristol Rd
N/A
+44 1452526821
Shockingly poor customer service. I went to the reception desk and waited to be noticed. A woman looked up from 6 metres away without greeting me. I asked to speak to her which she did from 4 metres away. I felt like an inconvenience (perhaps I should have apologised for disturbing her). She took my payment and told me my purchase would be brought out to my car. I went back to make another purchase (god knows why). Different woman. Again no greeting, can I help you etc. She spoke to me from her desk. Took card details...card no...expiry date....security number. Presented paperwork...sign here. I said thank you but did not receive the same courtesy back. When I asked \is that it?\ she looked at me blankly. What's worse, I had to explain to her that I did not even get a thank you. I found these women to be surly, offhand and quite frankly, rude. All in all, it was a dismal experience
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Friendly local service, we own a couple of small businesses and sometimes need steel delivering to sites across the UK. Lilleshall Steel were really accommodating with our order. Would definitely recommend.
Excellent service. Lovely staff in both the office and works. No waiting.
very helpful service, quick turn around at the trade counter and just as quick from the warehouse guy.
They wanted 191plus vat for 7 meter length 100x50mm box profile steel Booth and son in Purton by Swindon wanted 45 plus vat the EXACT SAME STEEL! If any one has any sense at all stay well away
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