Gloucester, United Kingdom
19 Eastgate St
N/A
+44 3456021997
Wheelchair-accessible entrance
Hi i have recently moved to Gloucester and was already having an account with the Lloyd's bank. However, I was thinking to have a new bank account but couldn't stop myself from getting away from Lloyd's bank as their customer service is excellent and their expert account advisors who take you through various options depending upon your finicial needs and savings. I came across one such advisor madhulika she is brilliant. she had taken all my details and given me all the options of various account options. Can't thank her enough. Keep up the good work.
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I am a front line worker who works during the week and still cannot pay money in because Lloyd's only open and cater for the people who are off work and can pop by 10am to 2pm. How about some way to pay cheques in outside working hours, maybe you could call it credit point envelopes with a posting slot !!. Thanks a bunch when I am helping to keep things going, it makes me wonder why I do it. Perhaps it's because I care about others.
Customer service was horrible. Not the first time this staff member had provided rude service.
Opened an account with a very helpful consultant, who showed me around the branch and explained how everything worked. Even sorted out a problem I had with the machine when it took my cash without giving me a receipt and called me to let me know it had been fixed.
If ever there was a good reason to set up online banking,this place epitomises it.
Deli
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Wheelchair-accessible entrance