Gloucester, United Kingdom
152 Southgate St, The Docks
$$$
+441452415515
N/A
Awful experience yesterday evening after ordering direct off their website using package deals, like chicken side. Added extra dips to make up the minimum spend, no problem. BUT the order arrived without those dips, nor the side of fiery rice. To make matters worse, after I made the effort to phone up and resolve the issue with a refund, the owner refused. Told me he'd definitely remembered packing the rice. Implication: I was a liar! Wow, that got me mad. Then they insisted on delivering the rice and missing dips, instead of my refund (which would have saved their fuel and allowed us to eat while the food was still hot). We ate the full meal, yes and it tasted good. All sent very quickly after my altercation on the phone. BUT was left in a state of agitation, and felt mistreated and helpless at the mercy of the owner's whims. Sat down to a stone cold dinner. Will never use again.
like
The food is pretty good and fairly priced, I've often enjoyed their wraps and potato wedges. Though recently I had a really bad experience with the delivery. When ordering through their website, it indicates a 45 minute wait. After 1hr 30m I gave them a call and was told it would be with me in 5 minutes... 1 hour later the food finally turned up.
very tasty. Good value for money.
we love it all the time, the chicken breast sandwich is amazing, best in Gloucester!
Never again , my order came 55 minutes late , and food was good , I will never order again
Deli
The best companies in the category 'Deli'