Gloucester, United Kingdom
Unit 1 St Modwen Park Junction 12, M5
N/A
+44 3334002400
DeliveryIn-store pick-upIn-store shopping
I'd just like to say thankyou. The service I've received has been nothing short of exemplary. The turnaround from sending my order off to receiving my bike during these times is nothing short of staggering. The bike is first class quality. I've never had a road bike before, I've been a downhill rider through and through. But your bike has converted me. I love everything about it and it feels rock solid and premium. And to know I'm supporting a cottage industry British brand instead of a mega corporate giant makes it that much sweeter. Please, please keep up the good work. I wish your company all the best and will spread the word like wild fire.
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Buy your bike somewhere else. These guys sent me a bike in a dangerous condition - with no bolts attaching the bars to the front wheel and a broken bottom bracket. They then refused to pay for the repair.
Bike arrived damaged and with missing parts Contacted customer services who are sending out replacement parts Quality control needs addressing
Just got my Nero bike, looks sick and rides great. Good customer service and speedy delivery 10/10
I've had a Quella bicycle for coming up on two years now. Not only am I immensely pleased with the bike (over 3,000 miles on it currently), I'm amazed at the wonderful customer service of the Quella team. They've helped me on multiple occasions and have been incredibly generous. Thank you, Quella, for your excellent service. I'd highly recommend Quella to anyone looking for a bike.
Deli
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